Q: Why is Aspen Snowmass requiring reservations for Mountain Collective Passholders?
A: This reservation system is designed to manage capacity so we can continue to guarantee an incredible skiing and riding experience across our four mountains. Because we believe in the spirit of spontaneity and understand that plans sometimes change, we will always do our best to accommodate guests whenever possible. We are requiring reservations for all third party passholders visiting Aspen Snowmass this season.
Q: What if I want to ski or ride more than my included days?
A: The Mountain Collective Pass discounted extension days do not require reservations. You are always welcome to ski or ride for unlimited additional days at 50% off the daily ticket rate. You can set up direct to lift for the freedom to hit the slopes whenever you would like or if you know the dates you will be on the mountain, you can purchase date specific extension days. Extension days are added right to the same media that they have been using- no need to pick up a new card. Call or stop by a ticket office to get set up.
Q: What if I make my reservation and then my plans change?
A: You can cancel and modify your reservations yourself until 9am the day of the reservation by entering your customer ID online here. After 9am, you will need to call or stop into a ticket office to cancel the reservation. You will then be able to go online and rebook for another day.
Q: I cannot remember the dates I made my reservations for, how do I see them?
A: You will receive an email every time you make a reservation, you can reference this, or to make changes, simply visit here enter your customer ID and click “validate.” You will then see your reservations in the lower right corner of the screen. You can click cancel next to the reservation and add a new date to the cart if you would like to change your reservations.
Q: I tried to make a reservation and when I entered my voucher a box popped up that said “could not find associated product.”
A: All Mountain Collective customer ID's will start with MCP2324. They must be entered on the Mountain Collective Reservation page here . Enter your Mountain Collective customer ID, then click “validate.”
Q: Can I add multiple family members Mountain Collective vouchers in one shopping cart?
A: Yes, once you have added the first person’s dates to the shopping cart, navigate back to below the “validate” button and click “reset.” This will clear the previous customer ID from the MCP customer ID box and allow you to enter the next, and add their reservation to the cart. You can repeat this cycle as many times as needed.
Q: Do I need to have my photo taken and sign a waiver before I can hit the slopes?
A: If you have your Mountain Collective media, you can head right to the hill. An Aspen Snowmass waiver and photo are no longer required for Mountain Collective Passholders. If you have an existing Aspen Card, you can reload it when you make your reservations, or scan your QR code at a convenient Pick Up Box located throughout the resort to get your new Aspen Card.
